Coures in Airport and Travel Operations
The Airport & Travel Management (ATM) course is crafted to train students in airport operations, travel coordination, and passenger service management. It focuses on essential areas like airport security procedures, ticketing, immigration processes, and ground handling services. The program also enhances communication skills, grooming, and customer handling techniques aligned with international standards. With practical exposure and expert mentorship, students are well-prepared for a variety of roles in airport management and the travel industry. Successful graduates find opportunities at major airports, airline offices, and travel service organizations.
Modules
- Language Enhancement
- Accent Neutralization
- Introduction to Grammar
- Advanced Grammar
- Role-plays
- Extempore
- Change management
- Emotional Intelligence
- The Grooming Process
- Skin Care
- Hair Care
- Art of Makeup
- Formal Look
- Casual Look l History of Aviation
- Map Reading Skills
- Aviation Terminology & Abbreviation
- Theory of Flight
- National Aviation Authorities & Role of State and Central Governments
- Airports Authority of India
- Ground Operations
- Airport Departments. Airport (Monitoring/Surveillance)
- Airport Administration
- Airport finance
- Airport Support System : Fire /Ambulance /Doctors /Water reservoir
- Airport Cargo Security : Incoming/ Outgoing
- Airport Cargo (DGR) Airport ULD’s Equipments
- Ground Support Limits l Airport Manager
- Airport Threats / Bird Hits
- Incident / Accidents
- Introduction to the Hospitality Industry
- Front office introduction
- Classification of hotels
- Types of Management
- Front office procedures for emergency
- Reservation
- Tax Structure
- Group arrivals and departures
- Over booking
- Night audit
- Introduction to Galileo Reservation System & Features
- Types of Travels and Differences among all Time Zones
- Map Reading Skills
- Domestic Ticket & Routing
- International Ticket & Routing
- Basics of Passport & Visa
- Domestic Itinerary Building
- International Itinerary Building
- Airport Monitoring/ Surveillance
- Encoding & Decoding Cities and Countries.