Training for Excellence in Air and Hospitality Service
The Cabin Crew & Hospitality Management (CCHM) course is tailored for individuals aiming to build a rewarding career in the skies and high-end service industries. It offers specialized training in in-flight safety, passenger handling, hospitality protocols, and crisis management. Alongside technical skills, students are groomed in communication, appearance, and service etiquette to meet international standards. The course combines theory with hands-on experience to prepare students for roles in both aviation and luxury hospitality sectors. Our trainees are successfully placed with leading airlines, hotel chains, and travel service providers globally.
Modules
- Language Enhancement
- Accent Neutralization
- Introduction to Grammar
- Advanced Grammar
- Role-plays
- Extempore
- Emotional Intelligence
- The Grooming Process
- Skin Care
- Hair Care
- Art of Makeup
- Formal Look
- Casual Look
- Elegant Dressing
- Aviation
- Types of Aircraft
- Aircraft Exterior and Functions
- In flight Announcements – English & Hindi
- Emergencies on Board
- Safety Equipment
- Brace Positions
- Fire and Depressurization
- Introduction to Hospitality Industry
- Front Office Introduction
- Classification of Hotels
- Types of Management
- Front office procedures for emergency
- Reservation
- Tax Structure
- Group arrivals and departures
- Over booking
- Night audit
- Anti-Terrorism and Bomb Scare
- Dangerous Goods and Hijack
- Airline Codes
- Medical Services
- Accommodation and Hospitality
- Information
- Dissemination
- Specialized Handling of Passengers: WIPs, VIPs, Physically Challenged Evacuation on Land and Water